Returns & Exchanges

At Unwritten, we believe your beauty ritual should be effortless, which is why we offer a 30-day window for returns or exchanges on all products that don't meet your expectations. If you are not completely satisfied with your purchase, we are committed to making it right through a seamless resolution process.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging to ensure they remain protected during transit and include any promotional inserts.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.